← Lexann's Nail Creations

Shipping & Returns

Lexann's Nail Creations · Last updated: 12 July 2026

Shipping

Where we ship

We ship within Guyana (Georgetown and nationwide) and to selected regional destinations. Local pickup from our Georgetown location is also available.

Processing times

Orders are processed Monday to Friday. Most orders are prepared for shipping within 24 hours of payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

Delivery times

Standard delivery within Guyana typically takes 1 to 5 business days after dispatch, depending on your location. Regional and international deliveries take longer and vary by destination and courier.

Please confirm your final shipping rates and delivery estimates before publishing. The figures below are a template based on a tiered structure and should be set to Lexann's Nail Creations' actual rates.

Shipping rates (template — confirm before publishing)

Order value (GYD)Shipping
Up to [threshold][flat rate]
Over [threshold]Free
Local Georgetown pickupFree

Processing delays

Orders with incomplete payment information or out-of-stock items may be delayed by up to 5 additional business days. We will contact you if this happens.

Public Holidays

Our facility is closed and orders are not processed on the following Guyana public holidays. Orders received on these days are processed on the next business day.

Returns

You may return eligible items within thirty (30) days of delivery for a credit or refund of the purchase price. A 20% restocking fee applies to returns that are not due to our error. Items must be unopened, in their original packaging, and accompanied by an invoice or receipt. Refunds are typically processed within 10 business days after we receive the returned items.

Non-returnable items

Return shipping

Customers are responsible for all return shipping costs, except where the return is due to our error or a defective product.

Exchanges

Exchanges are available within 30 days for unopened products of equal value.

Damaged or Defective Products

If an item arrives damaged or defective, we will replace it free of charge within 30 days of the original purchase and cover the reasonable shipping cost of the replacement, once the defect is verified.

Contact Us

Lexann's Nail Creations
64 Hadfield Street, 2nd Floor, Stabroek, Georgetown, Guyana
Email: [email protected]
Phone: +592 622 2822
Website: https://lexannnsi.com